Customer Profiling – Understanding Your Online Clients

Online Clients April 3, 2012

Sometimes we ask ourselves, what is the importance of customer profiling? Is it really necessary? The answer is – if you don’t want to spend time, money and marketing strategies on useless individuals – then YES! As online marketers, it is essential that we know how customers think, feel, and react towards our online business, […]

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Best Shipping Practices

shipping March 29, 2012

In this generation of ecommerce, with many transactions happening online, and the emergence of new ecommerce sites, having a good shipping and postage policy plays a major part in your online business. However, it can also prove to me one of the most difficult and trickiest part of the business.  After all, not only does […]

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Importance of good team work & How to build a good team

teamwork March 22, 2012

Over the last couple of weeks, it seemed that I have been drowning with work or I would say not been very efficient in the day to day business tasks, and at times, it felt I was loosing control, and it was impacting the business overall from customer service, sales, and working on the business […]

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Mobile Applications – How To Use Them For Your Business

mobile March 20, 2012

As you may have noticed, using smart phones has become one of the biggest trends nowadays – which has given birth to M-commerce, or mobile marketing.  Hence, it would be to your advantage if you made use of these mobile apps for your business.  Here are some aspects of mobile apps that you can put […]

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How to hire the perfect person for your business

interview March 15, 2012

I recently added a new team member to my web solutions business.I followed the below steps to ensure that I have the perfect person, which I would like to share with you. Letting everyone know 1. Place an ad for the position 2. Let your circles and staff know about it – so they can […]

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Stop Dreaming and Get on with Your Business

wish March 8, 2012

We’ve all heard the famous saying of Martin Luther King about “I have a dream”. There’s no harm in dreaming, in fact its benefits you, as you can visualise what you want. As far as I can remember, I have been a dreamer, during collage in Class, I would just daze of and start to […]

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Facebook Customer Service: Doing It Effectively

Facebook Customer Service: Doing It Effectively March 1, 2012

What most social network users fail to realize is the fact that Facebook is actually one of the best customer service tools there is, due to the number of web users who are constantly connected to the network and its many other features. Business fan pages on Facebook, usually have a couple of hundred fans […]

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The FAQ Page: How You Can Use It To Your Advantage

The FAQ Page How You Can Use It To Your February 28, 2012

Most websites today no longer have a FAQ button or page because there are some web developers who find it unnecessary to have one. This is why some of these guys usually tend forget to include an FAQ when they are planning for their site – or if there is already an existing FAQ page, […]

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How to use Automation for your online business

How to use Automation for your online business February 16, 2012

As online businesses have progressed – so has marketing tools that help businesses increase their profits and sales. This is made possible either by the optimization of their sites and page ranking, to the more recently introduced innovation – which is marketing automation. Today, some online businessess are already using automation in their online business, without […]

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Does Responding To Emails Take Up Your Time?

Responding To Emails Take Time January 12, 2012

Do you find responding to emails takes up too much of your time, especially if you are a sole trader, working the business yourself, doing your day to day business activates, and than communicating with clients via email, can be quite a challenge, and time consuming, especially if you have to give your attention to […]

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